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Terms of Service

You bring your ideas and content. We help turn them into posts. Here are the terms for using The Attention Machine.

Published and effective

1. Who these terms are for

The Attention Machine is operated by SUNSTORY LLC, a Wyoming limited liability company (referred to in these terms as "The Attention Machine", "we", "us" or "our"). These terms cover our websites, app, editing tools, research, reports and connections to other assistants and services.

The service is for people aged 18 or over using it for their business. By creating an account, buying a plan or using the service, you agree to these terms. If you act for a business, you confirm that you can agree on its behalf. "You" includes that business.

Our Privacy Policy explains how we handle personal information. A written agreement with us or the terms of your purchased plan take priority where they expressly differ from these terms. Rights that the law does not allow you to give up still apply.

2. Your account and connections

Keep your account details accurate and your sign-in secure. You are responsible for activity you authorize through your account, including connected assistants. Tell us promptly if someone gains access without your permission.

Connect only accounts you own or have permission to manage. Connecting an account lets us and our providers access the information and carry out the actions covered by the permissions you grant. This can include reading posts and performance data and preparing, scheduling or publishing content when you authorize it. Check destinations, content and timing before approving a post.

Access depends on the platform, your permissions and its rules. These terms do not grant us access to everything on a social account or override a platform's restrictions. Connections may stop working if permissions expire or a platform changes its service.

When you use YouTube features, you also agree to the YouTube Terms of Service. Our use of YouTube information is subject to the YouTube API Services Developer Policies. See the Google Privacy Policy and our connection choices.

3. Your content stays yours

You keep your rights to the videos, audio, photos, documents, messages, instructions and other material you provide ("your content"). You confirm that you have the rights and permissions needed for us to use it as described here, including permission from people featured in it where required. Do not upload material you cannot lawfully share.

You give The Attention Machine a worldwide, nonexclusive, royalty-free license to access, host, store, copy, analyze, transcribe, adapt, edit and otherwise process your content to provide the service, support you, investigate problems, test and evaluate our systems, carry out research, and improve and develop The Attention Machine and related products. We may use service providers for these purposes and give them the rights needed to do that work. When you authorize sharing or publishing, the license also covers delivering and displaying that content as directed.

Selected recordings, transcripts, edits, instructions and feedback may become testing examples. We may review them and run new versions of the service against them to find mistakes, compare results and improve the machine for you and other members. These examples may be kept separately from your project, including after the project's video files are removed. The retention policy explains this in more detail.

This permission does not make your private uploads public. Sharing private content for a public testimonial or advertisement requires separate permission. Uses of connected social information remain subject to the platform's rules. Personal information remains subject to applicable privacy law, including valid deletion requests and objections. The license continues after your account ends only for the retained uses allowed by those limits and our Privacy Policy.

4. Edits, AI and research

You may use the edits, scripts, captions and other output made for you, subject to any rights in the material used to create them. To the extent we own rights in that output, we assign those rights to you. This does not transfer our software, tools, templates or rights in third-party material. AI output may resemble other output and may not qualify for copyright protection; we cannot promise exclusive rights.

Review output before relying on it or publishing it. AI can make mistakes, miss context or produce inaccurate or unsuitable material. You remain responsible for your claims, offers, permissions and final posts. Research and reports are information to help your decisions, not a promise of results or professional advice.

Public research reports may quote, describe and link to public posts, profiles and comments. Those sources remain identifiable. Access to a report does not give you ownership of someone else's content or permission to reuse it outside the rights the law allows.

5. Use the service responsibly

Do not use the service to:

  • Break the law, infringe anyone's rights or violate a connected platform's rules.
  • Impersonate people deceptively, harass them or share private information without permission.
  • Distribute malware, gain unauthorized access or interfere with the service or other accounts.
  • Bypass access limits, abuse connections or use someone else's account without authority.

We may refuse or remove content and restrict access where reasonably needed to protect people, the service or our providers, or to comply with law.

6. Plans, payments and cancellation

Your price, billing cycle, included service, minimum commitment and renewal conditions are those shown when you buy or agreed with us in writing. You authorize the payments and recurring charges disclosed there, including applicable taxes. We may suspend paid access for overdue payments.

To cancel, email rob@robinebers.com from your account address. Cancellation stops renewal after your applicable minimum commitment and any notice period disclosed in your plan. Payments for the rest of an agreed minimum commitment remain due. If there is no minimum commitment or different written term, cancellation takes effect at the end of the current paid billing period.

We do not offer prorated refunds for unused time unless the law requires one or we agree otherwise. Closing your login or disconnecting a social account does not itself cancel billing. We will tell you about changes to recurring prices before they apply, with any notice or cancellation rights required by law.

7. Availability and storage

We work to keep the service useful and available, but features may change and interruptions can happen. We depend on other platforms and providers and cannot guarantee their availability, accuracy or actions. We do not guarantee views, followers, leads, revenue or any particular business result.

Keep your own copies of material you need. The service is not a permanent archive. Project video files may be deleted once a project is 90 days old, sometimes later as described in our retention policy. Removing project video files does not necessarily remove chats, records or separate testing examples.

To the extent the law allows, we provide the service as available, without warranties of uninterrupted operation, accuracy, fitness for a particular purpose or non-infringement.

8. Ending access

You may stop using the service at any time, subject to your payment commitments. We may suspend or end access for a material breach, unpaid fees, unlawful activity, a security risk or a legal requirement. Where practical, we will explain the reason and give you a reasonable chance to resolve it. We may also discontinue the service with reasonable notice and any refund required by law or your agreement.

After access ends, we handle remaining information under the Privacy Policy. Payment obligations already incurred, ownership rights, the limited continuing content license, liability limits and dispute terms survive where needed to give them effect.

9. Limits on liability

To the extent permitted by law, The Attention Machine is not liable for indirect, incidental, special or consequential losses, or lost profits, revenue, business opportunities, goodwill or data arising from the service. The Attention Machine's total liability arising from or relating to the service or these terms is limited to the fees you paid us for the service in the 12 months before the event giving rise to the claim.

These limits apply regardless of the legal basis of a claim, but do not exclude or limit liability that the law does not allow us to exclude or limit, including fraud or other non-excludable rights or remedies.

10. Wyoming law and disputes

Wyoming law governs these terms, without applying its conflict-of-laws rules. Subject to any mandatory law requiring otherwise, disputes must be brought in the state courts in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming. You and The Attention Machine consent to those courts' jurisdiction.

This does not take away mandatory protections that apply where you live, including applicable privacy rights. If a term cannot be enforced, the remaining terms continue to apply. Please contact us first so we can try to resolve a problem.

11. Changes and contact

We may update these terms as the service or legal requirements change. We will publish the new version and effective date and give notice of material changes through the service or by email before they take effect, unless a faster change is needed for legal or security reasons. We will obtain agreement where required. A new version does not retroactively authorize uses of information that were not allowed when we collected it.

For legal notices, cancellations or questions, contact:

The Attention Machine
Operated by SUNSTORY LLC
30 N Gould St, Ste R
Sheridan, WY 82801, United States
rob@robinebers.com